• MO Stores offers 90 days warranty on most items purchased.
• MO Stores offers 7 days refunds on all wrongly shipped or received damaged prepaid items only. Pay-on-Delivery items are eligible to store credits or exchanges only within 7 days.
• We use third-party logistics partners for Pay-on-Delivery transactions and in most cases, we may not receive your payment for up-to two weeks. Unfortunately, until your payment is received from our logistics partners we cannot process exchanges or store credits for Pay-on-Delivery transactions.
Delivery & Returns
• Delivery is 1-3 business days within Lagos. 3-7 business days outside Lagos.
• Refunds are applicable to all pre-paid (bank transfer) items received wrongly or damaged within 7 days of delivery or pickup. Pay-on-Delivery transactions are only eligible to store credits within 7 days.
• No refund is available for Pay-on-Delivery purchases. Exchange is only available within 7 days.
Payment on Delivery
• Payment can be made before or on delivery Nationwide.
• We may refuse you Payment-on-Delivery services if you have a history of frequent rejections or cancellations with us.